Complaints Procedure

Compliments, Concern and Complaints

We pride ourselves in offering the kind of respect, care and treatment we would like to experience ourselves. We receive many lovely comments from patients who are delighted with our service, and who recommend their family, friends and colleagues to come to us for dental care.

Please tell us what you like and dislike about any aspect of our service so that we have an opportunity to know how to care for you better. Good communication between us is important, so we can meet and hopefully exceed your expectations.

Complaints

If you have a complaint, please talk to a member of the team. We will listen to your concerns and make amends if we do not maintain the high standards we set. We take complaints seriously and have a Complaints Policy which you can obtain from reception.